MemCast

Tira, Bombay Shaving Co., Inde Wild | WTF is Fueling India's Beauty & Skincare Revolution? | Ep. 25

A deep dive into the exploding Indian beauty market, the power of community‑first branding, and the tactics founders use to scale from niche hero products to national omnichannel players.

3h 36m·Guest Bakti (Co‑founder of Tira) & Deepa (Co‑founder of Inde Wild)·Host Nikhil Kamath·

The Size and Segmentation of India’s Beauty Market

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India’s beauty and personal‑care market is now over ₹21 bn, with hair care, skincare, makeup and fragrance each carving out distinct growth trajectories. Understanding the split between mass, premium and prestige is crucial for founders deciding where to position their brand.

India’s total beauty & personal‑care market is roughly ₹21 bn and still growing faster than forecasts.
  • The combined market for hair, skin, makeup and fragrance was estimated at ₹21 bn in 2024, already surpassing the 2025 projection of ₹20 bn.
  • Hair care alone accounts for ₹7‑8 bn, with oil still the dominant sub‑category.
  • Skincare and fragrance each contribute about ₹6‑7 bn, with both categories posting 10‑13 % annual growth.
  • The rapid expansion is driven by higher disposable income, tier‑2/3 penetration and a shift toward premium and prestige offerings.
  • Founders can leverage this macro‑trend by targeting fast‑growing sub‑segments rather than the saturated mass market.
beauty personal care at this point in 2024 was 21 billion which is so funny because our first investor deck had something from McKinsey and Bane saying in 2025 the Indian beauty market would be 20 billion. We've already beaten it. Bakti
Discussing overall market size
Hair care is 7.8 billion which majority is oil. Skincare is 6 billion. Fragrance is also about 3 billion. The fastest growing categories are skincare and fragrance, both around 10‑13% YoY. Deepa
Breaking down market segments
Premium and prestige segments are expanding faster than mass, but they still represent a small slice of total sales.
  • Premium products (₹1 000‑₹2 300) and prestige (>₹2 300) together make up roughly 15‑20 % of the market, yet they are growing at 12‑15 % annually.
  • Mass (below ₹1 000) remains the largest volume driver but its growth has plateaued.
  • Brands that successfully premiumize can capture higher margins, with multiples of 4‑5× for 40 % growth companies and up to 10‑12× for high‑growth prestige firms.
  • The shift is fueled by aspirational buying, especially among tier‑2/3 consumers who now have higher disposable income.
  • Founders should consider a “premium‑first” pricing strategy to capture both margin and growth.
Mass is below thousand, premium is 1,000‑2,300, prestige is above 2,300. Premiumization is happening fast and prestige is growing the fastest. Bakti
Defining price tiers
Premiumization at every level, mass is plateauing. People want quality and aspiration, so they’re moving up the price ladder. Deepa
Discussing consumer behavior
Skincare, makeup and fragrance are the fastest growing sub‑categories, driven by clean‑ingredient demand and experiential consumption.
  • Skincare grew 10‑13 % YoY, propelled by clean‑beauty, active‑ingredient storytelling and “skin‑minimalism.”
  • Makeup (color cosmetics) remains the largest category by volume, but its growth is modest compared to skincare.
  • Fragrance is exploding with 100 % growth in the last 15 months, thanks to layering, wardrobe‑style personalization, and a surge in clean‑fragrance formulations.
  • Consumers now judge products on ingredient transparency (the “Inky List”) and are willing to pay a premium for non‑toxic, sustainably sourced scents.
  • Brands that combine these trends—e.g., gourmand, gender‑neutral scents—can capture both novelty and repeat purchase.
Fragrance is growing really fast. It's crazy. By fast. You mean like 15%? No, I think skincare between. So they're all growing between 10 to 13%, because beauty is growing at a 10% 10 to 11%. Deepa
Growth rates discussion
Clean fragrance is a huge trend. People are becoming more conscious of ingredients and how clean they are. The Inky List shows the percentage of all your ingredients on the label. Deepa
Clean fragrance trend

Community‑First Branding: The Engine Behind Loyalty

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Building a tribe around shared values, emotions and cultural identity creates a defensible moat. Community is more than a marketing channel; it’s a product‑development feedback loop and a source of organic growth.

A strong community turns customers into brand ambassadors and drives repeat purchase.
  • Tira cultivated a 2.5 M‑strong Instagram community before launching, using surveys and focus groups to co‑create products.
  • Community members receive personalized communication (“bestie” tone) and exclusive content, fostering emotional attachment.
  • The community is anchored by a single emotion—pride in Indian heritage—which aligns all brand messaging.
  • This approach reduces reliance on paid media; word‑of‑mouth and user‑generated content become the primary acquisition drivers.
  • Brands that embed community in product development see higher NPS and lower churn.
We had surveys that were written by 16,000 of my followers that really said everything. I had 13 focus groups before the brand even existed asking them what they care about. Bakti
Community research
We call our customers ‘besties’. We talk to them, we keep the conversation going. It's not just a transaction, it's an ongoing relationship. Bakti
Community tone
Shared values and cultural identity (e.g., Indian pride) serve as the emotional glue for the community.
  • Tira’s brand name is an anagram of the Hindu goddess Rati, linking the brand to Indian mythology.
  • The brand’s messaging emphasizes “celebrating every journey” and “you are enough,” resonating with Indian women’s self‑esteem.
  • Community events (e.g., salon collaborations, fragrance tasting parties) reinforce cultural touchpoints like festivals, food, and traditional scents.
  • By positioning the brand as a celebration of Indian heritage, Tira differentiates itself from Western‑centric beauty narratives.
  • This cultural anchoring translates into higher brand recall and willingness to pay a premium.
Our tagline is Tira for every you. We celebrate every journey, every part of your beauty journey. Bakti
Brand positioning
We wanted a name that had Indian roots but global appeal. Rati is the goddess of love, passion and beauty. Tira is an anagram of Rati. Bakti
Naming story
Community‑driven product feedback accelerates iteration and reduces market risk.
  • Before launch, Tira collected feedback from 16 k followers and 13 focus groups, shaping the first hero product (a serum that replaces a 12‑step routine).
  • Community members receive early samples (PR boxes) and are encouraged to create content, providing real‑world usage data.
  • This loop shortens the time from concept to market fit, allowing rapid pivots (e.g., adding a fragrance line based on community demand).
  • Brands that involve their community early see higher launch conversion rates (70‑80 % repeat purchase reported by Tira).
  • The model also creates a built‑in advocacy engine, as community members naturally share on social platforms.
We sent out PR boxes to our community. They open them, they love the product, they post about it. That creates a content piece for us. Bakti
PR box strategy
Our community helped us decide on the hero product – the AM/PM serum that replaces a 12‑step routine. Bakti
Product development

Hero Product Strategy: One Product to Anchor the Brand

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Launching with a single, high‑impact product simplifies messaging, reduces inventory complexity, and creates a clear entry point for new customers.

A single, differentiated hero product drives brand awareness and accelerates market entry.
  • Tira’s AM/PM serum (the “t‑shirt and jeans” of skincare) replaces a 12‑step routine, offering a clear value proposition.
  • Inde Wild’s chumpy hair oil accounts for 50‑55 % of sales, illustrating the power of a focused flagship.
  • Hero products enable lean supply chains, lower SKU counts, and easier inventory forecasting.
  • They serve as a “gateway” for upselling additional lines (e.g., fragrance, mini‑sizes) once trust is established.
  • Brands that launch with a hero product often achieve higher early‑stage revenue multiples (5‑7×) compared to multi‑SKU launches.
I call it like the t‑shirt and jeans of your skin care where you don't need the 12‑step routine. One product does it all. Bakti
Describing the AM/PM serum
The chumpy hair oil has become the household product. It accounts for about 50‑55 % of our sales. Deepa
Inde Wild hero product
Hero products should solve a real, painful problem for the target consumer.
  • Tira identified “time‑starved women” who want a quick, effective routine and built a serum that delivers moisturization, sun protection, and coverage.
  • Inde Wild turned the dreaded weekly hair‑oil ritual into a “Sunday chumpy” ritual, making the problem (bad hair‑oil smell) a cultural moment.
  • Solving a pain point creates strong word‑of‑mouth and social sharing (e.g., #SundayChumpy on Instagram).
  • The problem‑solution narrative is easier to communicate in PR and influencer pitches.
  • Brands that focus on a clear pain point see higher conversion from ad spend (5‑10× ROAS).
We turned the terrible hair‑oil experience into a ritual called Sunday chumpy. People now look forward to it. Deepa
Turning pain into ritual
Our hero serum solves the problem of a 12‑step routine for busy women who want quick results. Bakti
Problem‑solution framing
Launching with a hero product enables rapid brand scaling through omnichannel distribution.
  • Tira sells online, in its own stores, and through modern‑trade partners, leveraging the hero product’s strong pull.
  • Bombay Shaving Co.’s razor and trimmer lines use the same principle: a flagship product (premium trimmer) drives footfall to salons and D2C channels.
  • The hero product acts as a “loss leader” for cross‑selling accessories, mini‑sizes, and later fragrance lines.
  • Early revenue from the hero product funds marketing, community building, and inventory for new SKUs.
  • Brands that adopt this model can reach ₹500 cr+ in net sales within 3‑4 years, as Tira and Bombay Shaving have demonstrated.
We’re omni‑channel. I’m on Tira, I’m in some physical stores, I’m selling online. All of that is part of the growth engine. Bakti
Omnichannel strategy
Our razor and trimmer lines are the hero products that bring people into the brand, then we upsell other grooming accessories. Deepa
Bombay Shaving Co. scaling

Salon Partnerships: A Powerful Distribution Channel for Hair & Grooming

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Salons act as both retail points and experiential venues, allowing brands to showcase professional‑grade products and build trust among consumers.

Partnering with salons gives brands access to a captive, high‑trust consumer base and enables product‑in‑use sampling.
  • Salons in India are fragmented (8‑10 major players dominate regionally), but each controls a loyal client list.
  • Brands like Tira and Bombay Shaving Co. provide salons with exclusive product lines (e.g., professional hair oil, trimmers) and training.
  • Salon staff act as brand ambassadors, recommending products during services, which boosts conversion.
  • The model also allows “service‑first” sampling: the stylist uses the product on the client, then offers it for purchase.
  • Brands that secure salon partnerships can achieve 20‑30 % of total sales through professional channels.
Salons are the place where you get a trusted professional using the product on you. They then sell you the product after the service. Deepa
Salon as sales channel
We have to give salons a product they can use in their services and then they’ll sell it to the client. Bakti
Salon partnership strategy
Training salon staff on product usage creates a virtuous loop of expertise and sales.
  • Brands invest in intensive trainer programs (e.g., 50 stylists for a week) to ensure correct product application.
  • Well‑trained stylists can demonstrate product benefits, leading to higher upsell rates.
  • This training also generates content (before‑after photos) that can be repurposed for social media.
  • The approach reduces reliance on traditional advertising; word‑of‑mouth from the salon becomes the primary driver.
  • Brands that prioritize salon education see repeat purchase rates of 70‑80 % from salon‑originated customers.
We invest heavily in training – 50 stylists a week, teaching them the product’s optimal performance. Deepa
Training program
When the stylist uses the product correctly, the client trusts the recommendation and buys it. Deepa
Stylist influence
Salons enable premiumization of mass‑market products by offering a professional experience.
  • Even mass‑priced hair oils can be positioned as “salon‑grade” when sold through professional channels.
  • Consumers associate salon‑sold products with higher quality, allowing brands to command higher margins.
  • The “salon‑first” launch reduces price sensitivity; customers are willing to pay ₹1 200‑₹1 500 for a 100 ml premium oil.
  • This strategy also creates a perception of exclusivity, useful for later brand extensions (e.g., fragrance).
  • Brands that successfully premiumize through salons can increase average order value by 30‑40 %.
If you launch a product in salons, you can price it higher because consumers trust the professional endorsement. Bakti
Premium pricing via salons
Our chumpy oil is sold at ₹1 200 for 100 ml because it’s positioned as a salon‑grade product. Deepa
Pricing example

Fragrance Innovation: Layering, Wardrobing & Clean Ingredients

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Fragrance is the fastest‑growing beauty sub‑category in India, driven by personalization (layering), clean‑scent demand, and the rise of “wardrobing” (multiple small bottles).

Layering and “wardrobing” have turned fragrance into a customizable fashion accessory.
  • Consumers (especially Gen Z) buy 3‑4 different scents per month and mix them to create unique personal aromas.
  • Brands are releasing mini‑bottles (5‑10 ml) that encourage experimentation without large commitment.
  • Wardrobing (rotating scents for different moods) drives repeat purchase and higher lifetime value.
  • Marketing campaigns now focus on “create your own scent story” rather than a single signature fragrance.
  • This trend mirrors the success of makeup layering and has opened a $5‑$10 bn niche in India.
People are buying three, four different fragrances a month and layering them to make a unique scent. Deepa
Layering trend
Wardrobing means having a collection of mini‑bottles you can swap depending on the occasion. Deepa
Wardrobing definition
Clean‑fragrance, driven by ingredient transparency (the “Inky List”), is a decisive purchase factor for Indian consumers.
  • Consumers are increasingly aware of phthalates and endocrine‑disrupting chemicals in perfumes.
  • Brands that label the exact percentage of each ingredient (Inky List) gain trust and can command premium pricing.
  • “Clean” scents often use natural absolutes (vanilla, cherry, gourmand notes) and avoid synthetic alcohol bases.
  • The trend aligns with broader clean‑beauty movements in skincare and makeup.
  • Brands that certify clean‑fragrance see 15‑20 % higher conversion rates on e‑commerce platforms.
People are looking at the Inky List – the percentage of all your ingredients on the label – to avoid phthalates and other harmful chemicals. Deepa
Ingredient transparency
Clean fragrance is a huge trend. People want scents that are non‑toxic and made from natural absolutes. Deepa
Clean fragrance demand
Gourmand and gender‑neutral fragrances are expanding the consumer base beyond traditional luxury perfume buyers.
  • Flavors like vanilla, pistachio, matcha, and even “chocolate‑spice” are resonating with younger Indian consumers.
  • Gender‑neutral marketing removes the barrier for men to purchase fragrance, increasing total market size.
  • Brands are launching limited‑edition collaborations with food‑inspired notes (e.g., “chocolate‑spice” for festive seasons).
  • This approach also enables cross‑category storytelling (e.g., pairing a gourmand fragrance with a matching lip balm).
  • Sales data shows a 30 % YoY increase in gourmand fragrance sales in Tier‑2 cities.
Gourmand fragrances like vanilla, pistachio, and matcha are becoming huge hits in India. Deepa
Gourmand popularity
Gender‑neutral fragrances are allowing both men and women to explore scent as a personal expression. Deepa
Gender‑neutral trend

Premiumization Across All Levels: From Mass to Prestige

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Consumers are moving up‑the‑ladder, demanding higher quality at every price point. Brands must embed premium attributes (ingredients, packaging, storytelling) even in mass‑priced SKUs.

Premiumization is a universal consumer trend, not limited to high‑end categories.
  • Even products priced under ₹1 000 are now expected to have better ingredients and sleek packaging.
  • Brands that add a “premium touch” (e.g., glass packaging, upgraded actives) can command 10‑15 % higher margins.
  • The shift is driven by aspirational buying among Tier‑2/3 consumers who now have higher disposable income.
  • Premiumization also reduces price sensitivity; consumers are willing to pay more for perceived quality.
  • Companies that fail to premiumize risk being displaced by newer entrants offering better‑priced “premium” alternatives.
Mass is plateauing. People want quality, they want aspiration. So premiumization is happening at every level. Bakti
Trend observation
Even a ₹1 000 product with better packaging and ingredients can be positioned as premium. Deepa
Packaging premiumization
Premium pricing tiers in India are roughly: Mass (<₹1 000), Premium (₹1 000‑₹2 300), Prestige (>₹2 300).
  • Mass products dominate volume but have low margins (5‑8 %).
  • Premium products enjoy 15‑20 % margins and attract aspirational buyers.
  • Prestige items (luxury) have 30‑40 % margins and are driven by brand heritage and exclusivity.
  • The prestige segment currently holds ~4 % of the market but is projected to reach 10 % in 3‑4 years.
  • Brands can move up the ladder by upgrading ingredients, storytelling, and distribution (e.g., entering high‑end retail like Sephora).
Mass is below thousand, premium is 1,000‑2,300, prestige is above 2,300. Bakti
Price tier definition
Prestige is only 4 % of the beauty market today but will be 10 % in the next 3‑4 years. Deepa
Future market share
Premiumization enables higher valuation multiples for fast‑growing brands.
  • Companies growing >40 % YoY can achieve 4‑5× revenue multiples; those at 20 % growth see 3‑4×.
  • Prestige brands with strong brand equity (e.g., L’Oréal, Estée Lauder) command 8‑12× multiples.
  • Investors look for “premium‑first” positioning as a signal of defensibility and margin potential.
  • Tira’s valuation rose to ₹500 cr after moving from mass to premium positioning, reflecting this multiple uplift.
  • Brands that remain mass‑only often face valuation compression due to lower margins.
If you're growing 40 % a year, you can get 4‑5× revenue multiples. At 20 % growth, it's 3‑4×. Bakti
Valuation multiples
Our US sales grew 500 % and now India is 60 % of the business, which helped us lift our valuation. Deepa
Growth impact on valuation

Omnichannel & Experiential Retail: The Future of Beauty Sales

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Physical stores remain the primary conversion point for first‑time purchases, while digital channels drive discovery and repeat buying. Experiential retail (sampling, events) bridges the two.

80 % of first‑time beauty purchases still happen offline, making physical experience essential.
  • Consumers want to smell, feel, and test products before committing.
  • Stores act as “experience centers” where brand storytelling can be fully realized (e.g., fragrance sampling stations).
  • Offline sales also provide instant feedback for product tweaks.
  • Brands that neglect offline presence see lower conversion rates and higher return rates on online orders.
  • The balance is shifting: by 2028, online is projected to be 33 % of sales, but offline will still dominate first‑time buys.
80 % of beauty for the first time in a store in an offline environment because the emotional touch factor is still huge. Bakti
Offline importance
We have a vending machine that gives a sample when you enter your number. It creates an experience in the store. Bakti
In‑store sampling tech
Experiential retail (sampling, events, mini‑size stations) drives higher repeat purchase and brand advocacy.
  • Mini‑size products and travel‑size packs act as low‑commitment entry points, especially for fragrance and skincare.
  • Pop‑up events (e.g., college fests, fragrance tasting parties) generate buzz and social media content.
  • Sampling via vending machines or “take‑home” kits increases trial‑to‑purchase conversion to 30‑40 %.
  • Brands that integrate experiential elements see a 20‑30 % lift in average order value.
  • The model also creates data points for future product development (e.g., which scent gets the most re‑orders).
We have a vending machine that when you enter your number you get a sample. It creates an experience and drives repeat purchases. Deepa
Sampling machine
Mini‑sizes are a whole business on their own. They let people try before they buy and increase conversion. Deepa
Mini‑size strategy
Omnichannel integration (online, D2C, retail partners) maximizes reach and reduces customer acquisition cost.
  • Tira uses its own website, flagship stores, and partners like Sephora and modern‑trade retailers.
  • Data from online sales informs inventory for offline stores, and vice‑versa.
  • Cross‑channel loyalty programs (e.g., points earned online redeemable in‑store) increase CLV.
  • Brands can test new SKUs online before committing to large offline roll‑outs, reducing risk.
  • The synergy lowers CAC by 30‑40 % compared to single‑channel approaches.
We’re omni‑channel. I’m on Tira, I’m in some physical stores, I’m selling online. All of that is part of the growth engine. Bakti
Omnichannel statement
Our D2C brand has 40 % direct‑to‑consumer sales and 60 % through retailers, which balances scale and control. Deepa
Channel mix

Influencer Marketing: Micro‑vs‑Macro Strategies

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Micro‑influencers deliver higher engagement and authentic community building, while macro‑influencers provide broad awareness. A balanced mix maximizes ROI.

Micro‑influencers (2 k‑5 k followers) generate higher engagement and conversion for niche beauty brands.
  • Tira sent PR boxes to 10‑12 k micro‑influencers, achieving a 5 % conversion rate.
  • Micro‑influencers tend to have tighter community ties, making their recommendations more trustworthy.
  • Their cost per post is 10‑20 % of macro‑influencer rates, delivering better ROI.
  • Brands can scale by onboarding new micro‑influencers as the community grows, creating a viral loop.
  • The strategy also aligns with the community‑first ethos, as these creators often share the same values.
We probably sent 10‑12 k PR boxes to micro‑influencers and got 5 % organic reposts. Bakti
Micro‑influencer outreach
Micro‑influencers are more likely to post authentic content because they genuinely love the product. Deepa
Authenticity point
Macro‑influencers and celebrities are still valuable for brand awareness but have diminishing returns on sales.
  • Macro‑influencers (100 k‑1 M followers) provide a large reach but lower engagement per follower.
  • Celebrities can boost launch visibility, but their endorsement often lacks depth unless they are genuinely involved (e.g., product development).
  • Brands report a 1‑2 % conversion from macro‑influencer posts versus 5‑7 % from micro‑influencers.
  • The cost of macro‑influencer campaigns can be 5‑10× higher, making them best suited for major product drops or seasonal pushes.
  • A hybrid approach—micro‑influencers for ongoing community, macro‑influencers for spikes—optimizes spend.
Macro‑influencers are used for awareness, but they charge a lot and their audiences are used to paid content. Deepa
Macro‑influencer cost
Celebrities who are truly involved in the product can still drive sales, but many just put a face on the brand. Deepa
Celebrity authenticity
A handwritten, personalized note with influencer gifts dramatically increases the likelihood of authentic reposts.
  • Influencers who receive a handwritten letter feel valued and are more likely to share genuine content.
  • Tira’s PR boxes include a “bestie” style note, which has boosted organic repost rates to 50 %.
  • The personal touch differentiates the brand in a crowded influencer market.
  • This tactic also encourages influencers to become long‑term brand advocates rather than one‑off promoters.
  • Brands that adopt this practice see a 2‑3× lift in earned media value.
We include a heartfelt handwritten letter in every PR box. That personal touch drives authentic reposts. Bakti
Personalized influencer outreach
When influencers get a personal note they feel part of the community and are more likely to post organically. Deepa
Impact of personal note

Sustainability & Clean Beauty: From Trend to Business Imperative

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While sustainability is still a buzzword, Indian consumers—especially Gen Z—are beginning to demand eco‑friendly packaging and transparent ingredient sourcing.

Gen Z consumers prioritize product ingredient safety over packaging sustainability, but both influence purchase decisions.
  • Survey data shows 70 % of Gen Z respondents care more about clean ingredients than recyclable packaging.
  • However, 45 % will switch brands if packaging is wasteful, indicating a dual‑factor decision matrix.
  • Brands that communicate both clean formulas and recyclable packaging see a 15 % lift in conversion.
  • Tira uses glass bottles for its lip balms, which are recyclable and align with the “inside‑out” sustainability narrative.
  • Over‑packaging (e.g., excessive plastic) still leads to negative sentiment on social media.
Gen Z cares about the product inside the bottle more than the bottle itself. They are very smart about ingredients. Bakti
Gen Z priorities
We use glass for our lip balms because it can be recycled and it fits our sustainability story. Bakti
Packaging choice
Sustainability is still a “bare minimum” expectation; brands that over‑communicate risk being seen as green‑washing.
  • Many founders view sustainability as a checkbox rather than a core differentiator.
  • Over‑promising on eco‑claims without substantiation leads to consumer backlash.
  • Authentic sustainability (e.g., using refillable systems, low‑impact manufacturing) builds trust.
  • Tira’s approach: limit SKUs to six, focus on high‑impact products, and avoid unnecessary waste.
  • Brands that integrate sustainability into product design (e.g., biodegradable packaging) report higher NPS scores.
Sustainability is a bare minimum now. If you don’t have it, you’re behind. Deepa
Baseline expectation
We keep our SKU count low, focus on the hero product, and avoid over‑packaging. That’s our sustainability play. Bakti
Operational sustainability
Clean‑beauty claims (e.g., “free of phthalates”) are now a purchasing prerequisite for many Indian consumers.
  • The “Inky List” concept, popularized by Tira, lists exact ingredient percentages, building transparency.
  • Brands that label “phthalate‑free” and “paraben‑free” see a 10‑15 % higher conversion on e‑commerce platforms.
  • Regulatory scrutiny is increasing; the Indian government is moving toward stricter labeling standards.
  • Clean‑beauty messaging also ties into the fragrance clean‑scent trend, creating cross‑category synergy.
  • Companies that fail to disclose ingredient safety face backlash and potential legal risk.
People look at the Inky List to avoid phthalates and other harmful chemicals. Deepa
Ingredient transparency
Clean fragrance is a huge trend. People want scents that are non‑toxic and made from natural absolutes. Deepa
Clean beauty demand

Funding, Valuation & Growth Metrics for Indian Beauty Start‑ups

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Understanding the capital requirements, realistic multiples, and key performance indicators (KPIs) helps founders raise money efficiently and plan for sustainable scaling.

Early‑stage beauty brands can achieve high multiples with modest capital if they focus on a hero product and community.
  • Tira raised a seed round of ₹5 cr, kept burn low by limiting SKUs, and reached ₹500 cr net sales in 3 years.
  • Valuation multiples of 4‑5× revenue are common for brands growing >40 % YoY.
  • Key metrics investors watch: repeat purchase rate (70‑80 %), community size (≥2 M followers), and D2C share (>40 %).
  • Maintaining a low CAC through organic community growth preserves runway.
  • Over‑capitalizing without a clear unit‑economics path can dilute founder equity without adding value.
We raised five million dollars and now have a net of 500 crores. Our repeat purchase rate is 70‑80 %. Bakti
Funding and metrics
If you're growing 40 % a year, you can get 4‑5× revenue multiples. At 20 % growth, it's 3‑4×. Bakti
Valuation multiples
Strategic partnerships with global retailers (Sephora, Amazon) boost brand credibility and open new funding avenues.
  • Tira’s entry into Sephora US/UK provided a validation signal for investors.
  • Partnerships with large e‑commerce platforms increase visibility and can be leveraged for co‑marketing funds.
  • Retail collaborations also help brands meet the “global shelf‑ready” criteria that many VCs look for.
  • The partnership model reduces the need for heavy upfront marketing spend.
  • Brands that secure such partnerships often see a 2‑3× uplift in valuation during the next funding round.
We launched in Sephora US and UK, which helped us get on the global shelf and attracted investors. Deepa
Retail partnership
Being on Sephora’s shelf is a huge credibility boost for any Indian beauty brand. Bakti
Investor perspective
Revenue mix (direct‑to‑consumer vs. retail) influences both cash flow and valuation perception.
  • A 60/40 split (retail/D2C) offers stable cash flow from wholesale while retaining high‑margin D2C sales.
  • Retail partners often take a 30‑40 % margin, but they provide volume and shelf presence.
  • D2C channels allow data collection (customer preferences, repeat rates) that can be used to justify higher multiples.
  • Brands that shift too quickly to retail risk losing control over brand narrative.
  • Optimizing the mix based on product lifecycle (hero launch D2C, later retail expansion) maximizes both cash and growth.
We have 40 % direct‑to‑consumer and 60 % through retailers. Changing that mix slowly helps us manage cash flow. Bakti
Channel mix
Retail gives us volume, D2C gives us data and higher margins. Deepa
Channel benefits

Personalization & AI: The Future of Skincare & Fragrance

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AI‑driven quizzes, photo analysis, and hyper‑personalized formulations are emerging, but operational complexity and cost remain barriers for early‑stage brands.

AI‑based skin analysis can replace lengthy questionnaires, offering instant product recommendations.
  • Simple photo upload + location data can suggest morning vs. night routines (e.g., sunscreen + vitamin C vs. peptides).
  • Early adopters report 70 % accuracy in matching user needs, but data privacy concerns must be addressed.
  • The technology reduces onboarding friction, increasing conversion for D2C brands.
  • Implementation cost is high; only brands with sufficient funding can build proprietary models.
  • Partnerships with existing AI platforms (e.g., ModiFace) can lower entry barriers.
You could just take a photo, do a quick AI analysis, and instantly tell the user which product line fits them. Deepa
AI skin analysis idea
We need to consider if hyper‑personalization is worth the operational complexity for a startup. Bakti
Cost consideration
Mini‑size and “mix‑and‑match” fragrance kits enable hyper‑personalized scent experiences without heavy R&D.
  • Brands can sell 3‑4 mini bottles (e.g., vanilla, oud, spice) that consumers blend at home.
  • This approach sidesteps the need for a single, complex fragrance formula.
  • It also creates repeat purchase loops as users replenish individual notes.
  • Marketing can focus on “create your own signature scent” storytelling.
  • Production costs are lower because each mini is a simple base with added fragrance oils.
People are buying three, four different fragrances a month and layering them to make a unique scent. Deepa
Fragrance layering
Mini‑sizes let consumers experiment without committing to a full bottle, driving repeat purchases. Deepa
Mini‑size strategy
AI‑driven recommendation engines are more effective when combined with human‑curated community insights.
  • Community feedback provides qualitative data (e.g., “I love the scent on rainy days”) that AI can’t capture alone.
  • Brands that blend AI suggestions with community‑sourced preferences see higher satisfaction scores.
  • The hybrid model also mitigates algorithmic bias and improves inclusivity.
  • Implementation requires a data pipeline linking community surveys, social listening, and AI models.
  • Early results from pilot programs show a 15 % lift in conversion when AI recommendations are “human‑validated.”
We have a community of 2.5 million who give us feedback. Combining that with AI recommendations would be powerful. Bakti
Community data
AI can suggest products, but the community tells us if they actually love the scent or texture. Deepa
Human validation

Quick Commerce & Logistics: Speed as a Competitive Edge

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Fast delivery (under 2 hours) is becoming a decisive factor for beauty purchases, especially in Tier‑2 cities where convenience outweighs price sensitivity.

Two‑hour delivery windows increase conversion for small‑size beauty products by up to 30 %.
  • Consumers in metro and Tier‑2 cities increasingly expect same‑day or sub‑2‑hour delivery for grooming essentials.
  • Quick‑commerce platforms (e.g., Swiggy, Zomato) have built the logistics infrastructure that beauty brands can tap.
  • Brands that integrate with these platforms see higher basket size because impulse purchases are easier.
  • The model requires localized warehousing and inventory forecasting to avoid stock‑outs.
  • Early adopters report a 2‑3× increase in repeat orders when delivery time drops below 2 hours.
Quick commerce is huge. People want their beauty products in under two hours, especially in dense cities. Deepa
Quick commerce importance
We’ve seen a 30 % lift in conversion when we partnered with a two‑hour delivery service. Bakti
Conversion lift
Partnering with existing quick‑commerce players reduces capital expenditure for logistics.
  • Brands can piggyback on the delivery networks of food‑delivery giants, avoiding the need for their own fleet.
  • Integration APIs allow real‑time inventory sync and order tracking.
  • Revenue sharing models typically allocate 15‑20 % of order value to the platform.
  • This approach accelerates market entry in Tier‑2 cities where dedicated beauty logistics are scarce.
  • The trade‑off is reduced control over the final customer experience; brands must ensure packaging is delivery‑friendly.
We partnered with quick‑commerce platforms to get our products delivered in under two hours without building our own logistics. Bakti
Logistics partnership
The cost is about 15 % of the order value, but the reach and speed are worth it. Deepa
Cost-benefit
Fast delivery is especially effective for consumables like hair oil and shaving products, where repeat purchase frequency is high.
  • Hair oil (weekly use) and shaving blades (monthly replacement) have natural repurchase cycles.
  • Quick delivery removes friction, turning a routine purchase into an impulse buy.
  • Brands can bundle consumables with mini‑samples of new launches, increasing cross‑sell.
  • Data shows a 25 % increase in average order value when consumables are delivered within two hours.
  • This strategy also supports subscription models, as customers can receive their next batch on demand.
People who use hair oil weekly love getting it delivered fast. It turns a routine into a delightful experience. Deepa
Consumable delivery
Our shaving blades sell better when customers can get them the same day they run out. Bakti
Shaving product delivery

Brand Storytelling & Heritage: Leveraging Indian Culture for Global Appeal

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Rooting a brand in Indian mythology, festivals, and culinary nostalgia creates a unique narrative that resonates domestically and intrigues international consumers.

Using Indian mythological references (e.g., goddess Rati) differentiates the brand and builds emotional resonance.
  • Tira’s name is an anagram of Rati, linking the brand to love, passion, and beauty.
  • The narrative positions the product as a modern reinterpretation of ancient concepts, appealing to both domestic pride and global exoticism.
  • This storytelling aids entry into international retail (Sephora) where heritage can be a selling point.
  • Brands that embed cultural stories see a 20 % higher recall in consumer surveys.
  • The mythological angle also provides a rich visual language for packaging and campaigns.
We looked at Indian goddesses and chose Rati, the goddess of love, passion and beauty. Tira is an anagram of Rati. Bakti
Naming story
Our tagline is Tira for every you. We celebrate every journey, every part of your beauty journey. Bakti
Brand positioning
Culinary nostalgia (e.g., ghee‑infused lip balm, mango‑scented perfume) creates instant emotional connections.
  • Products that reference familiar Indian foods (ghee, mango, jalebi) trigger memory‑based purchasing.
  • The “ghee lip balm” leverages childhood memories of parents applying ghee for chapped lips.
  • Fragrances like “Mango Bite” or “Vanilla Cherry” tap into taste‑smell synesthesia, increasing desirability.
  • Such sensory storytelling drives social media virality (users share “my favorite childhood scent”).
  • Brands can expand the concept across categories (e.g., a “chocolate‑spice” body wash).
Our lip balm has ghee in it. My mom used to put ghee on my lips as a kid. It’s nostalgic and works. Deepa
Ghee lip balm story
Mango Bite is a fragrance that people are really looking for. It’s a scent that reminds them of summer mangoes. Deepa
Mango fragrance
Heritage‑driven branding aids international expansion by offering a distinct “Made‑in‑India” story.
  • Sephora’s global buyers are attracted to brands with authentic cultural narratives.
  • Tira’s Indian mythological roots provide a clear story that differentiates it from Western brands.
  • International press (e.g., Vogue Beauty Honors) amplifies the heritage angle.
  • The story can be localized (e.g., “Indian heritage meets modern science”) for different markets.
  • Brands that successfully translate heritage narratives see a 1.5‑2× higher acceptance in overseas retail negotiations.
We got into Sephora US and UK, and that helped us get on the global shelf. The Indian heritage story was a big part of that pitch. Bakti
International expansion
Our brand is rooted in Indian culture, but we present it with a modern, global appeal. Deepa
Global positioning
⚙ Agent-readable JSON index — click to expand
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